Please contact Velvet Rope Concierge/VIP Host (786.472.7039x103) upon arrival in South Beach to verify your arrival, cell phone contact number, hotel, and room number. This is very important.
This agreement shall be governed by the laws of the state of Florida, Dade County and the City of Miami Beach, Florida.
Deposit:
A $100.00 non-refundable deposit is requested to reserve concierge/VIP Hosting services. Reservations are held for a period of 5 days pending arrival of the deposit and the $100.00 will be subtracted from the final invoice.
Final Payment:
Concierge and vendor fees are requested in full 5 days before the date of your arrival. If payments are not received, Velvet Rope reserves the right to change your itinerary.
Cancelations:
All cancellations must be submitted by email. Velvet Rope reserves the right to change or substitute like services or locations in the event of inclement weather or other causes beyond the control of Velvet Rope.
No Liability for Referred Business Services.
Provider agrees to provide services of the highest quality for all of its clients and will, from time to time, give Client referrals for certain businesses. Businesses that are referred by Provider, based on the professional reputation of each company, agency, business, service or individual are expected to provide quality service; however, Provider is not liable for any unsatisfactory services provided by any referred businesses or for any claims arising from any referred business’ inability or failure to perform their contracted services in any way. Although Provider may suggest a referred business, it is the sole responsibility of Client to select the business which best suits Client’s needs.
Confidentiality:
To protect the privacy of our customers, it is our policy to not discuss or release our client’s personal business with company staff members, friends, family, and media outlets.
